One vendor, every property, and paperwork the board will accept

Managers and associations do not have a cleaning problem, they have a coordination problem. Different vendors on different buildings produce different standards, and the only feedback loop is a complaint. We run portfolios as one account: one scope per property type, one schedule, one invoice, and one person you call. Common areas, lobbies, breezeways, stairwells, elevators, fitness rooms, mail rooms and pool baths all sit on a written frequency instead of on somebody remembering.

The paperwork side is where most vendors fail a board. Certificates of insurance are issued naming each association correctly, we track renewal dates rather than waiting to be chased, and W9s and vendor packets get returned the same week they are requested. For turnovers and make readies, every unit ends with a dated photo set, which is what makes a deposit dispute a five minute conversation instead of an argument at the next board meeting.

What the program covers

• Unit turnovers and make readies against a written standard
• Lobbies, elevators, breezeways and stairwells on set frequency
• Fitness rooms, club rooms and pool baths cleaned and restocked
• Mail rooms, trash rooms and chute areas serviced
• Interior glass, entry doors and rails detailed
• Certificates of insurance issued and renewals tracked
• Dated photo report per unit turnover
• One point of contact and one consolidated monthly invoice